License Information

The banner across the top of the screen displays the license information for the current installation of
n-Command MSP. This license information changes color depending on the current status. It displays green if the license is currently valid, yellow if you are within 30 days of expiration of the license period, and red if the license has expired.  

The License Information section of the Settings menu displays a dialog box that enables you to view or update your n-Command MSP license information. New licenses can be entered from this dialog box, but you must first register the product at http://www.adtran.com. Only registered users of the ADTRAN support website can register products and generate a license certificate. Use the following steps to complete the licensing process:

  1. Select License Information from the Settings menu.

  2. Select Generate Challenge Key to display a challenge key. Leave this dialog box open because you will return to it in Step 11.

  3. Open another browser window and navigate to http://www.adtran.com.

  4. Select Support > Product Registration > Register a product from the drop-down menu.

  5. Log in using your ADTRAN user name and password. If you have not previously registered as a user at ADTRAN’s support website, select the Register an account link, and follow the prompts.

  6. If this is your first time registering your product, you must enter the n-Command MSP serial number in the field provided under Product Registration - Step 1, and select Continue. (If you have previously registered your product, it appears in the Registered Product list and you can proceed to Step 8.)

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The n-Command MSP serial number appears in two locations. One location is in the License Entry dialog box from within the n-Command MSP. The other location is on a pull-out tab labeled EST, located on the front of the server hardware and is titled Service Tag.

  1. Select Continue Product Registration from Product Registration - Step 2. A final page displays which confirms the product registration is complete.

  2. Select NCommand MSP Licensing from any of the n-Command MSP products listed in the Registered Products list.

  3. Select Get License Key from the same line as the n-Command MSP server you are registering.

  4. Enter the challenge key from the n-Command MSP software that you generated in Step 2 (you can copy and paste the string) and select Generate License Key. A license certificate is generated and emailed to the registered user. Save the file containing the license certificate. You will upload it to the n-Command MSP server in the next step.

  5. Return to the n-Command MSP software. Select Import License Certificate from the License Entry dialog box, and locate the saved email attachment. It may take a few minutes to import.

  6. Select Update to save the new information. You have successfully registered and licensed your software. Successful licensing is confirmed by the population of a License Expiration Date, Feature Limit, and Current Device Count displayed in the License Entry dialog box.

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