Device Details Tab

The Device Details tab is an optional menu that can be displayed by double clicking on a device from many locations throughout the software. A new tab is displayed with the device name as the heading. It provides all of the device's available information through several menus: Summary, VQM Statistics, Backup Files, Alert Template, SIP Files, and Exceptions. The Exceptions menu does not display if there are no Exception alerts on the device. If the device does not support VQM, the VQM Statistics tab is still available, but will appear blank. Likewise, the SIP Files tab will display, but if the device does not have SIP enabled, it will appear blank.

The title bar provides several function buttons above the chart. Install Config allows you to download a configuration file to the device from the server. The Force Checkin button forces the device to check in with the server, instead of waiting for the next refresh interval. The Web Interface button opens the device's Web interface in a new browser window. Selecting Refresh VQM initiates an update from the device and retrieves VQM statistics for the current day. Choosing an option from the New Job section creates a new job based on one of the following functions: Upgrade Firmware, Push Config, Restore, or Reboot. These functions are explained in more detail in Creating a New Job.

For more information about a specific menu from within the Device Details tab, select from the following:

• Summary Menu

• VQM Statistics Menu

• Backup Files Menu

• Alert Templates

• SIP Files

• Exceptions Menu

• Install Config Menu