SIP Files Menu

The SIP Files section of the Device Details tab provides a list of packet capture (PCAP) files received for the device. This information is available only if SIP is enabled on the device.

The PCASH settings must also be configured before SIP traffic PCAP files will be received. Refer to PCASH Settings for more information.

 

To sort the list by a specific column, click on the column heading. The order changes from ascending to descending with each additional click. The PCAP list has many of the same tools available on the other menus in n-Command MSP, such as CSV, Refresh, Filter, and Columns. The number of PCAP files displayed can be limited to 20, 30, 50, 100, 500, or 1000 devices per page using the Page Size menu at the bottom of the page. The display settings can also be set to automatically choose the number of files that will fit on the page (select Auto) or display all files (select All). If there are a large number of PCAP files to display, choosing All files could cause a delay in the amount of time it takes to refresh the screen. Use the navigation tools at the bottom of the page to view additional pages. By default, the files displayed will automatically fit the page and are sorted by the Begin time column.

To view a ladder diagram displaying the SIP call sequence for a specific file, select a PCAP entry from the list and double click on the entry. A new tab opens with the name of the file as the header. From this tab, each transaction is displayed and the exact time it occurred. You can also download the file locally by selecting the Download pcap file button in the upper right corner and specifying a location in which to save it.